Chris D. Villarin. Ten years leading remote teams across audit, compliance, and healthcare operations; the last four spent converting that work into n8n, Playwright, and AI workflows that run without supervision.
A payer status check, the way I found it and the way I left it. Representative run, played at 16× speed.
04:12 against 00:19 per check. Across 40 checks a week that is 2h 48m of operator time down to 13m of machine time, and the operator only sees the exceptions.
The button fires a real n8n workflow on the server hosting this page. It checks three live services and reports its own execution id and true timings.
Awaiting trigger. Nothing here is prerecorded.
Four layers, each doing the part the others cannot. Every workflow in production is composed from these.
Operations that run without a person in the loop
Self-hosted n8n workflows chain intake, scheduling, and payer follow-up. A webhook catches the event, branching logic picks the path, and the team only sees what genuinely needs a human decision.
Portals with no API get one anyway
Payer portals and practice platforms rarely expose data cleanly. Playwright scripts sign in, pull status, and hand structured output back to the workflow, so authorization tracking stops being a manual sweep.
Judgment work handled where the rules run out
Language models sit inside the workflow to read documents, classify exceptions, and draft the correspondence an operator would otherwise write from scratch. The operator reviews instead of composes.
The tools a company already pays for, connected
CRM, HR system, spreadsheets, and comms tied together so a record entered once lands everywhere it belongs. No re-keying, no drift between systems, no reconciliation meeting.
Every role since 2013. Open a line for the detail.
Run daily operational logistics: client scheduling, therapist staffing, and cross-team communication for ABA service delivery.
Own insurance prior authorizations, appeals, and single case agreements across Maryland and Colorado, commercial and Medicaid alike.
Lead the automation program using n8n, Make.com, and AI tooling to cut manual work and raise operational accuracy.
Write the SOPs that standardize how internal workflows run across departments.
Integrated multiple service departments into one operating model aligned to business objectives.
Designed the SOPs and cross-functional processes that raised efficiency across every team.
Stood up a KPI monitoring framework and ran data-driven performance reviews off it.
Managed remote teams to keep service delivery uninterrupted across client accounts.
Supervised 10+ analysts removing PII from data broker sites under CCPA and GDPR.
Launched process automation with IT that cut audit turnaround times by 30%.
Turned client feedback into service changes that lifted retention by 20%.
Ran training and enforced SOP adherence to hold accuracy and compliance.
Led daily audit operations and removal accuracy across data broker websites.
Built the onboarding and training program for incoming auditors.
Ran performance reviews that drove a 15% reduction in audit errors.
Executed data audits across multiple platforms to find and remove sensitive PII under internal policy and regulation.
Generated client reports on PII removal progress, keeping the work transparent.
Led marketing strategy and campaign execution through a transitional period, holding brand visibility and customer engagement steady.
Held concurrently with the internal audit supervision role.
Supervised an audit team against internal controls and financial reporting standards.
Reviewed findings and gave senior management the recommendations that shaped risk mitigation.
Ran risk assessments that surfaced non-compliance before it became exposure.
Audited across departments for adherence to company policy and industry standards.
Prepared and presented audit reports that named the specific areas to fix.
Every other claim on this page is mine. These are not. Trimmed for length, reworded nowhere.
“Our team would not have functioned at the level we did without Chris. He built order out of chaos, brought discipline to our processes, and kept critical initiatives moving when competing priorities threatened to stall progress.”
“Chris’s leadership style is truly supportive and collaborative. He leads with humility, treating everyone with respect and kindness.”
“In the realm of operations management, Chris excels at optimizing processes, improving efficiency, and driving continuous improvement. His analytical mindset and data-driven approach have led to significant cost savings and productivity gains.”
“Chris is a fantastic leader who brings a great balance of strategic thinking and hands-on execution. He has a natural ability to see the bigger picture while also making sure the details are handled.”
“Chris has a talent for solving problems quickly and bringing innovative ideas that improve processes and efficiency.”
Process design and SOPs
Map the workflow as it actually runs, find where it leaks time, then write the SOP that holds the fix in place.
Remote team leadership
Ten years supervising distributed teams across three countries without losing service quality.
KPI frameworks
Define the number that matters, instrument it, then run the review cadence that acts on it.
Compliance and risk
An internal audit background applied to CCPA, GDPR, and payer documentation standards.
Insurance authorizations
Prior auths, appeals, and single case agreements across Maryland and Colorado, commercial and Medicaid alike.
Education
Process and data
Audit, risk and security
Based in Davao, Philippines. Four years working US Eastern schedules for teams in Maryland and New York.
After-hours build / DigiDaddy
DigiDaddy is my practical-AI publishing project. I test tools, build small automations, and share the useful parts in plain English for everyday workers, freelancers, and small teams.
What I share
Open to remote operations and automation roles. The race on this page is a representative workflow replayed at 16× speed; the live run below it is not a replay at all, and this site is served from the same machine that answers it.
